As hard as it may be to listen to, it’s important to take that deep breath, suspend judgment, and hear what the other person is communicating. Allow the person giving feedback to say as much as he or she needs to express. When receiving feedback, listen carefully without interrupting or commenting. Take a deep breath, sit back, and try the following: Below are guidelines on how to turn negative personal feedback into positive results that improve your job performance and lead to professional growth. The more you practice it, the more effective you will become at making sense of important information to achieve your goals. Receiving feedback is a skill that is developed over time. Good feedback can encourage and motivate us to take responsibility and improve our job performance. ![]() It’s a chance to see how others perceive us, how they respond to our behavior, and to decide what is and is not working well. Receiving feedback, though, can have its own rewards-it can be a great opportunity to gain useful information and insight into what we need to develop or improve in order to grow professionally. 74), we discussed the challenging but perhaps not as difficult act of delivering feedback in a constructive manner. In our last column (“Delivering Negative Feedback in a Positive Manner,” Nursing Homes/Long Term Care Management, October 2007, p. ![]() Since a large part of our self-image is based on how others view us, hearing negative feedback from someone (especially someone in a position with power) can be devastating. In general, being judged by another person-even a peer-is not something most of us look forward to. Why do so few people enjoy being on the receiving end of feedback or show such little enthusiasm for a performance review session? In the case of manager-employee reviews, of course, being critiqued by the person who can influence one’s paycheck and day-to-day responsibilities is somewhat intimidating.
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